a1WebCentre: Medical Health Solutions Medical Health Solutions An NHSScotland website - Click for Scotland's Health on the Web, with links to other NHSScotland sites
    Wednesday 10th March, 2010  
       
Privacy Policy and Consent Statement

1. Privacy Statement
Thank you for visiting The Practice. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our policy within this area. If you do not agree to the terms in this Policy, we kindly ask you to leave the site.

2. Collection of data
The Practice’s site may provide a number of services such as news, report symptons to the Doctor, online, booking requesting medical records an drepeat prescriptions, discussion forums, communities (such as Smoking and Depression, containing special in-depth information), health-related programmes, voting polls, etc. For some services, The Practice may require your e-mail address or other personal information such as your name, age, sex, health information, various habits and information for your profile. Providing us with this personal and identifiable information is, of course, optional. However, in some cases it may not be possible for us to provide the service in question without receiving specific information from you.

3. Disclosure of data
The Practice will use the information received to provide The Practice’s services and to improve the content of the site. In order to provide the services, your personal data may in some situations be seen by third parties, such as doctors or operations and maintenance contractors repairing and maintaining The Practice's technical systems. Also, The Practice syndicates content from its site to its partners. As a consequence, any information that can be seen on The Practice’s site may also be found on our partners' sites, such as the discussion forums and Ask the Doctor services etc. The Practice may further use the aggregate information to study statistical results and produce summary reports. Such reports may be shared with The Practice’s partners and advertisers, but the reports will not disclose personally identifiable information. Except from that stated above, The Practice will not disclose any of your personally identifiable information without your permission except under special circumstances, for instance if The Practice in good faith believes that the law requires disclosure. Any information collected by The Practice will be treated confidentially. Please remember that any information you reveal, including personally identifiable information in a public forum such as in a discussion forum or a chat, is not subject to this Privacy Policy and can be seen by third parties unrelated to The Practice. It is therefore important that you carefully consider what information you disclose in these areas.

4. Correcting/Updating/Storing Personal Information
The Practice stores information only as long as it is necessary. If your personal information changes (such as your address) or you no longer want to use one of our services to which you have subscribed, we will provide a way to correct, update, delete or remove your personal data. This can usually be done by you at the member information page or by e-mailing our site administrator. Information from our discussion forums, chats and services such as Ask the Doctor is stored in archives since it is considered useful to future users.

5. The Practice’s Security Policy
When you provide The Practice with personal information, that information may be sent electronically to servers outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside of the country where you entered the information. Whenever The Practice handles personal information, regardless of where this occurs, The Practice takes every precaution to ensure that your information is treated securely, for instance by encrypting the information with SSL and by storing the information in a secure environment. Unfortunately, no data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while we strive to protect your personal information, The Practice cannot ensure or warrant the security of any information you transmit to The Practice, and you do so at your own risk.

6. Cookies
To give our users the best experience with our sites, a number of our web pages use cookies. Cookies are small text files that we place on your computer to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to provide the site with personally identifiable information, this information may be linked to the data stored in the cookie. We use cookies to understand site-usage and to improve the content and offerings on our sites. For example, we may use cookies to personalise your experience at our web pages (eg to recognise you by name when you return to our site) and to save your password in password-protected areas.

7. Links
The Practice’s websites contain links to other sites. Please observe that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website collecting personally identifiable information. 8.Notification of Changes If we decide to change our Privacy Policy, we will post those changes on our website so our users may always know what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use the information in accordance with the Privacy Policy under which the information was collected.

 
Local Health Care Co-op  Local Street, Glasgow.  G1 1AP  telephone fax 0141 954 5365
website www.localhealthscotland.co.uk e-mail reception@localhealthscotland.co.uk freecall 0141 954 5365